ELI_FAQ-min

Frequently Asked Questions

  1. Where is Pine Manor College English Language Institute Located?
  2. How easy is it to visit Boston?
  3. What is included in the prices?
  4. What pocket money should I bring?
  5. What are the distinctive features of ELI?
  6. Do you offer TOEFL preparation?
  7. Do you provide academic and university counseling?
  8. What level English do I need to enroll in the program?
  9. What are the nationalities of students at the English Language Institute?
  10. How many students are enrolled?
  11. What are the ages of your students?
  12. Is ELI for men and women?
  13. Is Pine Manor suitable for couples and families?
  14. What is your maximum class size?
  15. Will anybody at Pine Manor speak my language?
  16. How much can I learn?
  17. When is orientation?
  18. What is the class timetable?
  19. Will I receive a certificate when I complete the program?
  20. Do you offer on and off campus activities?
  21. Should I rent a car?
  22. What are the accommodations like?
  23. Who will be my roommate?
  24. Do you provide sheets, pillows, blankets, and towels?
  25. Do you offer home stays?
  26. How is food on campus?
  27. What is the temperature like in Boston?
  28. Are books included in the fee?
  29. Can you meet me at the airport on arrival?
  30. Whom do I call if my flight is changed or delayed?
  31. Do you have an Emergency Contact Number?
  32. Should I have Medical Insurance?
  33. How do I apply?
  34. Are there special arrangements for groups?
  35. Is there a Pine Manor Representative in my country?
  36. What happens if I have to cancel or go home early?
  37. What visa is required?
  38. What are the college's rules and regulations?
  39. What should I bring with me?

1.Where is Pine Manor College English Language Institute located?

The English Language Institute is part of Pine Manor College, a four-year college, founded in 1911. Pine Manor is on an outstandingly beautiful 43-acre campus in Chestnut Hill, MA, just 8 km -5 miles (20 minutes) from the center of Boston. Chestnut Hill is one of the most prestigious residential areas of Boston. It is a picturesque and peaceful area in which to live and study. Click for directions

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2. How easy is it to visit Boston?

Downtown Boston is just 5 miles from Chestnut Hill by public transportation (the "T"). The "T" station is a 10 minute walk from the campus, and we also offer a free shuttle service to the "T" station, making it easy and inexpensive to visit Boston in the afternoons, evenings and weekends. Of course, we also offer organized excursions to downtown Boston and other local areas of interest.

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3. What is included in the prices?

  • Tuition for the English program of your choice
  • Accommodation in our comfortable residential on-campus residences
  • 19 meals per week in our dining hall during scheduled mealtimes
  • 5 computer labs (100 computers available) with access to email and the Internet
  • Library, Language Laboratory
  • Indoor and outdoor exercise facilities and tennis courts
  • Gymnasium
  • Use of sporting equipment (soccer ball, basketball, volleyball, tennis rackets, etc.)
  • Cable TV and DVD in student lounge (w/DVD selection in ELI office)
  • A full program of on/off campus activities (excursions are available at extra cost unless included in your program)
  • Free shuttle service to local shopping centers and public transportation
  • Academic counseling and assistance in applying to American universities
  • Support from administrative & resident staff members

We offer special reduced long-term pricing (please see our application for details).

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4. What pocket money should I bring?

This is difficult to answer, as each person has his or her own requirements. Your accommodations and all meals are covered by the course fees  (if you sign-up for on-campus housing). Thus, you should bring additional money for shopping, meals out, excursions, and entertainment. On average, excluding shopping for major items, we would suggest that $100 per week is sufficient to pay for your personal expenses.

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5. What are the distinctive features of ELI?

  • The English Language Institute is an integral part of Pine Manor College. We are not an outside organization or part of a "chain" of language schools.
  • All international students are members of the College and are encouraged to participate in all activities with the students from the United States.
  • Our beautiful campus has a full-range of facilities and services, yet we are located just 5 miles/8 km from Boston by excellent public transportation.
  • We offer a friendly, supportive environment and the opportunity for the English language student to sample true college life in the United States.
  • Our classes are taught by highly qualified, dedicated, and experienced teachers.
  • We offer flexible start dates and duration.

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6. Do you offer TOEFL preparation?

Yes. Students wishing to take TOEFL preparation may choose it as an elective at no additional cost. It is included in the price of tuition if enrolled in a full-time program. Our preparation program prepares you for all sections of the exam: structure, listening, speaking, and reading comprehension. We assist students in registering for the official iBT TOEFL test.

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7. Do you provide academic and university counseling?

Yes. We assist students who would like to attend a university in the United States by providing academic support in receiving and evaluating information about universities and in filling out applications. This service is offered free of charge. iBT TOEFL preparation is offered.

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8. What level English do I need to enroll in the program?

There are courses for students at all levels. We offer classes for beginner to advanced level students. Before you arrive, you are expected to take an on-line English placement test, which evaluates your knowledge of Listening, Grammar, Vocabulary, Reading Comprehension, and Writing. The link for this test is sent to each applicant in a welcome e-mail. You are then placed in a class that is at the appropriate level for you from your first day.
Our main concern is to provide you with the appropriate level of instruction that meets your English needs. Your progress in all language skills is evaluated continuously throughout the course and levels are adjusted based on demonstrated progress and instructor evaluation.

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9. What are the nationalities of students at the English Language Institute?

Students come to ELI from every corner of the non-English-speaking world, and no one language (except English) predominates. The time of the year has an influence on the number of students coming from different countries, but, on average, our students come from (ratio below can vary with time of year):

Europe 25%
Latin America 35%
Asia 35%
Other 5%

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10. How many students are enrolled?

The number of students enrolled at one time varies depending upon the time of year. Generally, from September through June, we average 50 students and in July and August, approximately 150 – 200 students.

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11. What are the ages of your students?

The Pine Manor College "experience" attracts students who are typically of college age: 18 to 25 years. However, at various times, we do have some older students as well as younger students. Older students enjoy the relaxed college atmosphere and easy access to Boston.

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12. Is ELI for men and women?

The English Language Institute is open to both men and women. We have approximately 50% male and 50% female students studying at ELI, but the balance can change depending upon enrollment at any one time.

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13. Is Pine Manor suitable for couples and families?

The residences are designed as traditional college dormitory housing for single students, but couples or families could contact ELI to see if there are appropriate spaces available depending on their needs and personal preferences. Please contact us for availability.

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14. What is your maximum class size?

The average number of students in each class depends on the course, the level and the time of year but is typically 8 to 12 students. From September through June, our class size can vary depending on the level and enrollment, but it is generally 6 to 12 students. In July and August, our classes are slightly larger from 12 to 15 students.

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15. Will anybody at Pine Manor speak my language?

Members of our faculty and administration speak a variety of different languages and many have traveled the world and lived and taught overseas. All teaching is done exclusively in English. All students are encouraged to communicate with each other in English and staff and faculty speak English as much as possible. Should a student need assistance in their own language, every effort will be made to assist them.

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16. How much can I learn?

The answer to this question depends, in part, on your personal ability to learn languages, your present level of English, the intensity of the course you choose, the duration of your course, and, especially, how hard you study. However, the single most important element to your success is your ability to immerse yourself in college life, to make new friends and to use English every day in normal situations. Recognizing that fact, Pine Manor College offers the perfect English language environment and professional, intensive, personalized instruction. Most of our students demonstrate noticeable progress in the course of their enrollment. Students often express that they have been amazed at the progress that they’ve made in our program.

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17. When is orientation?

We offer an in-depth orientation on the first Monday of your arrival. While we try to get students into class right away on their first day, we will spend time reviewing class rules, campus life, how to use local public transportation, among other things. In addition, we offer an Introduction to Boston to help students learn about the city. When there are a large number of students beginning on the same day (usually the case in the months of June – August), we may have a special orientation period in the morning so that information is given before students start in classes. Students get a campus tour and are issued their student ID on their first school day.

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18. What is the class timetable?

  • The Intensive English Program and University Preparation Program schedule is:
    Monday-Friday from 9:00am - 12:30pm
    Monday – Thursday: 1:30 - 3:00pm
  • The Semi-Intensive English schedule is:
    Monday-Friday from 9:00am - 12:30pm
  • Language & Excursions program:
    Monday-Friday from 9:00am – 12:00pm.

We offer foundational classes in the morning, including: Reading/Vocabulary, Grammar/Writing, and Listening/Speaking and (for IEP and UPP students) classes in the afternoon from 1:30 – 3:00pm. The afternoon classes vary, but some examples of classes offered are: TOEFL Preparation, Pronunciation and Idioms, American Culture and Literature, Current Events, Academic Study Skills, Oral Presentation Skills. Other courses may be offered.

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19. Will I receive a certificate when I complete the program?

Yes, you will receive a certificate listing your level and weeks studied at the end of your program when all academic requirements are completed. (At orientation, you will receive a copy of our academic policies which outlines all of our course requirements.) If you attend the program for 12 weeks or more, the certificate will also detail your proficiency level in all of our core classes: Reading/Vocabulary, Grammar/Writing, and Listening/Speaking.
Pine Manor College is a member of New England Association of Schools & College (NEASC), National Association of Foreign Student Advisors (NAFSA), English USA (also known as American Association of Intensive English Programs), and Education USA (U.S. State Department network).

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20. Do you offer on and off campus activities?

Yes. When you arrive, you will be able to see the events planned for the month on our Activity Calendar and upcoming events on our activity bulletin board. In addition, we inform students of different options that they can enjoy in Boston and Cambridge or even outside the Boston metro area. As a member of Pine Manor College, you will be able to take full part in all the activities regularly organized on campus. These include lectures, movies, dance or dramatic performances, seminars, debates, game or craft nights, music and concerts.

In addition, the English Language Institute also organizes a full program of on- and off-campus activities along with contracted providers which are especially interesting to the international student. These include excursions to Boston, Harvard University, Cape Cod, Wrentham Shopping Outlets, Six Flags, Newport, RI, Ski Trips, Canada, New York, and Washington DC; sports events such as baseball, basketball, hockey or even college football; trips to local museums, historic sights, restaurants, music venues, theaters and concerts. Most of these activities are offered at an additional cost, but we try to keep costs for our students to a minimum. Please See the Activities page.

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21. Should I rent a car?

A car is unnecessary at Pine Manor College because you will be living very close to excellent public transportation to take you into Boston. However, some students do rent cars for the weekends in order to explore New England on their own. We recommend that you rent a car only once you have started studying at Pine Manor. The minimum age for car rental is 21 or 25 years (depending on the hire company). Make sure you bring your driver's license and credit card with you.

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22. What are the accommodations like?

Students are accommodated in residences in small "villages" around the campus. Each residence has a student lounge, laundry room and outdoor space to relax.
The residence has two floors: one for men, the other for women. Each floor consists of 4 shared rooms and 4 single rooms. Each floor also has two separate bathrooms with toilets, baths and showers (please see our section on accommodations for a detailed floor plan).
The bedrooms are spacious and individually heated with en suite controls. They have beds, desks, and spacious closets for the storage of clothes and personal belongings.

Our main building, Southwest, has a lounge, with couches, a flatscreen TV, computers, vending machines & a laundry room. Inside the building is our administrative office.

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23. Who will be my roommate?

Most students prefer to share their room on campus with another student. There is an additional weekly cost for a single room. Please see the fees on our application.
 Every effort is made to place students with a roommate who does not speak the same language, unless we receive a written request stating otherwise.
 We make every effort to fulfill roommate requests, but do not guarantee roommate arrangements.

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24. Do you provide sheets, pillowcases, blankets and towels? 

Yes. On the Sunday of your arrival you will be given sheets, pillowcases, blankets and towels which will be exchanged weekly.
 You should bring personal toiletries (soap, tooth brush, etc.) with you.
 Our Housing Coordinator is here to assist you with all questions concerning your accommodations on campus.

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25. Do you offer home stays?

We encourage students to live on campus for these reasons:

  • We believe that one of the major attractions of studying at Pine Manor College is the opportunity for experiencing U.S. college life at its best and for meeting American students. We want you to share in, and contribute to, the social and cultural life of the College. This is very difficult to achieve when living off-campus;
  • Close proximity to your classes, sports facilities, dining hall, library, and shuttle service to nearby public transportation and local shopping centers;
  • It is difficult to guarantee experiences of equal quality among different home stay offerings;
  • Our on-campus accommodations are comfortable and allow you to connect with your fellow classmates in a fun environment;
  • Pine Manor is located in one of Boston's most expensive residential areas. 
  • (Nevertheless, living in a homestay is possible if you prefer.)

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26. How is the food on campus?

Our Dining Hall is excellent! Our dining service works hard to be responsive to student needs and to dietary restrictions. They make a conscious effort to offer healthy options. The food is varied (usually, you will have a choice of at least 3 different entrees, soups, along with a sandwich & salad bar), and you can eat as much as you like. We offer 19 meals per week: Monday through Friday: breakfast, lunch and dinner. Saturdays and Sundays (and holidays when there are no classes): brunch and dinner.

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27. What is the temperature like in Boston?

Boston has four distinct seasons and temperatures can vary:

Spring (March- May)

4 - 20 degrees C (40 - 70F)

Summer (June- August)

20 - 33 degrees C (70 – 90F)

Fall (September - November)

10 - 16 degrees C (50 – 60F)

Winter( December- February)

-7 - 4 degrees C (20 – 40F)

 For more detailed information, see Monthly Average Temperature in Boston

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28. Are books included in the fee?

Free materials are handed out in class, but students who elect to take our TOEFL Preparation course are required to purchase the TOEFL book used for the course. Students are expected to come prepared for studies, so you will need a notebook, folders to organize your schoolwork and something to write with (pens/pencils). You are not required to bring a laptop, since there are computers that you can use, but many students bring their own laptop to do schoolwork.

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29. Can you meet me at the airport on arrival?

We will be delighted to make arrangements for you to be met when you arrive at Logan International Airport, Boston. (Please see the cost of the transfer fees on our application.) However, it is very easy to take a taxi from Logan Airport directly to the college. Taxis are plentiful and regulated. The cost is approximately $60-$70. Be sure to give the address as Pine Manor College, 400 Heath Street, Chestnut Hill (not Boston, as there is a different Heath Street in Boston).

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30. Whom do I call if my flight is changed or delayed?

If you will use our airport transfer service, we will send you all of the contact information for the service. If you are coming on your own and want to inform us of a change in arrival time, please call our Housing Coordinator 617-731-7127. If you receive voice mail, please leave a message.

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31. Do you have an Emergency Contact Number?

Campus Security is available 24-hours per day and can be contacted on the many telephones located throughout the campus. They can also be contacted on cell phones at 617-731-7192. We ask that this number be called only for emergency situations.

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32. Should I have Medical Insurance?

Massachusetts state law requires all students to be covered by health insurance. If you do not have your own insurance, you must enroll in the Pine Manor College medical insurance. (Please see the medical insurance fees on our application.) If you have your own insurance, you must provide proof of coverage prior to your arrival on campus.

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33. How do I apply?

The easiest way for you to apply is for you to APPLY ON-LINE. You can also fill out and send us the completed application form via e-mail or fax. Please be sure to fill out all of the information requested. We will then send you a confirmation of enrollment with all of your enrollment documents.

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34. Are there special arrangements for groups?

We are pleased to make special group arrangements for schools and colleges overseas. These may include study of a specific area of the English language, excursions and field trips, free places for group leaders etc. Please contact us for more information.

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35. Is there a Pine Manor Representative in my country?

Please contact us to find out if there is a representative in your area. We select our international representatives with great care and expect them to provide accurate and detailed information concerning our programs. They will be able to advise you whether Pine Manor ELI is suitable for your needs and can put you into contact with students from your country who have studied with us in the past. They may also be able to help with payment in your currency, flights and visa/passport requirements.

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36. What happens if I have to cancel or go home early?

Please see the Conditions of Enrollment on our application for details.

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37. What visa is required?

The following ELI courses require that you enter the United States with an F-1 Student Visa: Intensive English Program (IEP), University Preparation Program (UPP), or English + University Studies. Students enrolling for more than 12 weeks but who can’t be enrolled full-time due to family reasons, can apply for our Semi-Intensive Program and also apply for a visa. When we have received your application, we will send you the I-20 Form which you will need to bring to the U.S. Embassy or Consulate (after paying the required I-901 fee) in your city to obtain and F-1 Student Visa.

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38. What are the College's rules and regulations?

You will be provided with the complete Rules and Regulations of Pine Manor College during our Orientation on the first days of your course. The rules are simple and are intended to make life for everyone at Pine Manor relaxing, safe and enjoyable. You will be expected to attend your classes and to behave with consideration to all other members of the College community.
You will also be expected to abide by the laws of the United States and the Commonwealth of Massachusetts. The use of illicit drugs by anyone or of alcohol (under the age of 21 years) are illegal and subject to criminal prosecution. The terms and conditions of your F-1 Visa (or tourist visa) do not allow you to undertake paid employment while in the United States.

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39. What should I bring with me?

Please make sure you leave home with:

  • Your passport (valid for at least six months after your intended return home) with visa
  • Return flight tickets from Boston
  • The envelope given to you at the US Consulate containing the signed I-20 (which you will need to show to Immigration officers when you enter the United States)
  • Our Course Confirmation and receipt showing that you have paid your course and accommodation fees at Pine Manor
  • Medical documentation showing immunization record & medical history to have available to you should you need to see a doctor (copy must be kept on file in case of emergency)
  • Your Driver's License (if you intend to rent a car)
  • At least $100 US in cash (to help you during your first few days)
  • Credit cards
  • Any medications which you might need during your stay (and a translation of the prescription by your doctor into English if you need to purchase more medication in the United States)
  • Your address book with phone numbers of family and friends
  • Our address, phone numbers, and emergency contact numbers

Other items you will need are, of course, clothing appropriate to the season (warm coats and clothes during winter months; light clothes for summer months; raincoat and umbrella year-round), personal items and toiletries, portable sports equipment (such as a tennis racquet), and your camera. We recommend that you take out insurance to cover the loss or theft of your personal possessions.

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International Payments:

Flywire is now a payment option for sending money to ELI!
This secure service allows you to pay in your local currency and gives the best exchange rate. We hope that you find this innovative service designed for international students to be a convenient, cost-effective upgrade to our payment options!

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