Pine Manor College is a private four-year liberal arts college situated five miles from downtown Boston that prepares students for inclusive leadership and social responsibility in the workplace, family and community. The College is recognized by U.S. News & World Report America's Best Colleges 2010 as the most diverse private liberal arts college in the country and is committed to diversifying the faculty and staff. With a student-faculty ratio of 10:1, Pine Manor offers an enriching educational experience that promotes collaborative and outcomes-based learning.
Pine Manor College is an Affirmative Action/Equal Opportunity Employer. Members of underrepresented groups are strongly encouraged to apply.
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Assistant Director of Student Financial Aid
Pine Manor College (PMC) is a small, private, liberal arts college offering two-year and four-year undergraduate degrees, as well as a low-residency MFA in Creative Writing. Students at PMC receive a high-quality education in small, interactive classes. PMC is dedicated to providing students with a liberal arts education, preparing them for careers, and encouraging them to be leaders in their communities. Located in one of Boston's most elegant suburbs, PMC’s beautiful, green, 60-acre campus is minutes away from downtown Boston and is easily accessible by public transportation.
Primary Duties of the position include, but are not limited to:
Reporting to the Director of Financial Aid and in his/her absence to the Vice President for Enrollment Management, the Assistant Director provides innovative leadership to the Office of Student Financial Aid and high levels of customer service to students, parents, and other constituencies.
- Assists in the administration of financial aid, scholarships and student employment programs that support student recruitment and retention. Approaches challenges and student services with an eye to excellence and constant improvement.
- Counsels and advises students about financial aid eligibility, application procedures, aid programs, costs, indebtedness, money management and financial planning; individualizes information to the particular needs and situation of the student.
- Collects and analyzes student financial data to determine aid eligibility and make awards within federal, donor, and institutional guidelines.
- Assists in the administration of PowerFAIDS, including but not necessarily limited to setting up student budgets and packaging procedures, creating reports and selection sets, troubleshooting technical issues, training staff, and serving as liaison with PMC’s technical team as needed.
- Evaluates documentation and information relating to unusual/mitigating circumstances provided by the student; exercises judgment by making adjustments or revisions to costs, contribution, need or dependency status as exceptions to the prescribed process.
- Answers questions, inquiries or requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility.
- Research and cultivate relationships for campus-wide financial literacy programs. Assists in the preparation and presentation of information regarding federal financial aid, scholarships, employment and grants for various campus groups, high school students and parents at meetings, group discussions, workshops and recruitment sessions.
- Analyzes various system-generated reports such as grades and enrollment status or award status to verify continued compliance and satisfactory academic progress eligibility of students receiving aid under federal and institutional guidelines; notifies students of changes in eligibility of awards and alternatives to amend the situation.
- Interfaces with students and lenders, employers, guaranty agencies and/or staff to resolve issues.
- Assists with other financial aid activities such as outreach, reporting and monitoring.
- Advises and counsels first-generation students and parents through the financial aid process.
- Demonstrates a high level of collaboration and collegiality across the enrollment services division, and the College at large.
The successful candidate must have demonstrated success in financial aid operations at a private college with comprehensive knowledge of all federal, state and local financial aid policies, procedures, and regulations. S/he must show demonstrated experience with financial analysis, reporting, solve problems and prioritize heavy workload. The Assistant Director will assist in the development of internal and external communications to inform students about financial aid policies and procedures and assist in coordinating financial planning services for students at the pre-enrollment, enrollment and post-enrollment phases.
- Bachelor’s degree plus three to five years’ experience in financial aid operations and advising
- Strong knowledge of federal and state financial aid programs and regulations
- Strong interpersonal, verbal, listening and writing skills
- Ability to interact and work wide a wide range of individuals, especially first-generation applicants and their families
- Strong familiarity with Microsoft Office, financial aid technology, especially PowerFAIDS and Edconnect software.
Qualified and interested candidates should send a cover letter, a current résumé that speaks directly to competence and experience in the major dimensions of the position, and salary expectations to: firstname.lastname@example.org or email@example.com
The essential functions of the Assistant Bursar, who reports to the Bursar, include posting of daily cash, student wire transfers and ACH transactions, fees, outside scholarship information, returned checks, including financial aid and loans, and also delivering daily bank deposits.
The Assistant is also responsible for creating and processing of Billing Statements and ensuring that they are delivered to the students.
This position also manages monthly Tuition Pay and Tuition Pay Express payments and handles Add/Drop activity to calculate refund percentage for dropped classes and to charge accounts with refund amounts, including Title IV refunds, plus the documenting of account activity and updating collection agencies payments.
Further, the Assistant processes health insurance waivers, immunizations, and book vouchers, as well as resident hall and media service fines related to student accounts, and also responds to student email, telephone and walk-in activity which requires knowledge of student account processing and a high level of customer service ability. This position communicates with various campus offices including the Financial Aid and Registrar's areas regarding student issues and Federal Government Compliance. The Assistant Bursar also performs other duties that may be assigned as necessary to support the Bursar's Office.
The successful candidate will have:
A Bachelor's degree in Accounting, Finance or related field. Three to five years of experience in accounting practices and student account services. Strong interpersonal, written and verbal communication skills. Knowledge of business management practices and generally accepted accounting principles. Knowledge of student refunds in accordance with Title IV guidelines. Knowledge of FERPA regulations. Working knowledge of computer systems and software applications including database management, spreadsheet and word processing applications such as Microsoft Office. Must have effective time management organization skills, and multitasking skills. Must be able to work in a team environment. Ability to prioritize tasks, solve problems, make decisions and perform other job related duties as assigned.
Pine Manor College is an equal opportunity employer committed to providing a diverse academic environment for its students, faculty, and staff.
Email: Gail D'ovidio, firstname.lastname@example.org
Updated September 2, 2014