Leslie A. Mandel

Adjunct Professor of Community Healthcare
MandelLeslie@pmc.edu
617-731-7636

Education

  • Tufts University, Medford, Massachusetts BA, Cum Laude
  • Social Psychology/ Spanish
  • Health Services Management
  • Brandeis University, Waltham, Massachusetts
  • Social Policy / Children, Youth and Families
  • Brandeis University, Waltham, Massachusetts
  • Social Policy/ Children, Youth and Families
  • Lesley University, Cambridge, Massachusetts MS
  • Heller School for Social Policy and Management MA
  • Heller School for Social Policy and Management PhD

Professional Experience

  • 2012- present ADJUNCT FACULTY
  • Regis College, Weston, MA
    School of Nursing, Science and Health Professions, Graduate Program In Health Administration & Undergraduate Program in Public Health
    Courses: Strategic Management for Health Care Organizations, Public Health Policy and Advocacy
  • 2011 - present ADJUNCT FACULTY
    Pine Manor College, Chestnut Hill, MA
    Social and Political Systems Department, Community Health Program -Undergraduate
    Courses: Healthcare Policy, Introduction to Community Health, Community Healthcare Senior Capstone Seminar
  • 3/12 – 10/12 EVALUATION CONSULTANT
    Community Builders Volunteer Center, United Way of North Central Massachusetts, Fitchburg, MA
    Co-design and conduct of an evaluation to improve sustainability of Community Builders by assessing the impact of volunteering on agencies, recipients and volunteers; and by developing an on-going data collection system and building self-evaluation capacity. Tasks included: developing qualitative data collection tools, identifying key community-based stakeholders, gathering qualitative data to inform the development of quantitative instruments, analyzing data, developing surveys, presenting results.
  • 2/12 – present SENIOR QUALITATIVE RESEARCH ASSOCIATE CONSULTANT
    Emergency Department, Brigham and Women’s Hospital, Partners Healthcare, Boston, MA
    Emergency Department Best Practices to Reduce Healthcare Associated Infections - a national study funded by the Agency for Healthcare Quality and Research.
    Providing qualitative research expertise to investigate cultural and organizational barriers to adoption of infection prevention practices in emergency departments and identify successful strategies for implementing these practices. Tasks include: assistance with development, review, and editing of data collection instruments; conducting in-depth telephone interviews with clinicians and administrators; moderating focus groups; performing guided observation; arranging the qualitative data analysis software and interpretation approach; guiding the coding process; and serving as a member of the research team in writing manuscripts and developing best practice tools.
  • 12/11 – 1/12 EVALUATION CONSULTANT
    Health Resources in Action, Boston, MA
    Gathered regional socioeconomic and health indicator data, conducted qualitative interviews and small focus groups with hospital-based clinicians and community-based service providers, synthesized quantitative data and analyzed qualitative data, and prepared preliminary community health assessment report for North Shore Medical Center.
  • 6/11-7/11 EVALUATION CONSULTANT
    Health Resources in Action, Boston, MA
    Provided synthesis and interpretation of comprehensive mixed methods evaluation data and prepared 2nd annual report of the Get HIP Now initiative, a coordinated school health (CSH) program in the El Paso Texas Independent School District focusing on improving elementary and middle school –aged children’s health literacy and fitness levels. The evaluation is designed to examine changes in health-related attitudes, knowledge, and behavior among students and faculty/staff during the beginning years of the initiative.
  • 2/11-5/11 EVALUATION CONSULTANT
    American Public Health Association, Washington, DC
    Conducted focus groups and subsequently provided training around enhancing evaluation capacity and developing evaluation plans/logic models with measurable outcomes/objectives and evaluation metrics for Centers for Disease Control/American Public Health Association collaborative public health initiatives.
  • 1/11 – 7/11 EVALUATION CONSULTANT
    Jumpstart for Children, Boston, MA
    Conducted a utilization-focused evaluation centering on organizational learning and program and personal outcomes for the adult volunteer component of an early childhood educational/literacy intervention for preschool-age children from low-income families. Developed qualitative evaluation approach, designed data collection tools, conducted structured observation, focus groups and interviews with 40 persons, supervised student research assistants, collected and analyzed data, wrote final report, presented findings.
  • 2007 - present INSTRUCTOR/CONSULTANT
    Brandeis University, Waltham, MA.
    Department of Biological Sciences, Program in Genetic Counseling, Graduate School of Arts and Sciences
    Course: Genetic Counseling Masters Thesis Project - Series of four lectures per semester on qualitative research methods, as well as individual student thesis consultation
  • 2/06 –5/11 POLICY/RESEARCH ASSOCIATE CONSULTANT
    Massachusetts Department of Public Health, Bureau of Community Health Access, School-Based Health Center Program, Boston, MA
    Conducted strategic planning and program development, developed written resources, evaluation tools, policies, and procedures, wrote technical and scholarly papers, providing organizational capacity assistance and training to health agencies operating and /or interested in school-based health centers, conducted sites visits and reviewing/evaluating/analyzing written documents to monitor regulatory compliance and determine technical assistance needs of program grantees.
  • 9/07 – 10/10 EVALUATION CONSULTANT
    Massachusetts Association of School-Based Health Care, Boston, MA
    Provided process and outcome evaluation for a W.K. Kellogg Foundation-funded multi-site, multi-year project centering on health care policy, advocacy, organizational development, community and family outreach, and capacity building of school-based health centers and statewide association. Developed evaluation designs and instrumentation; collected, coded, analyzed and interpreted quantitative and qualitative data; conducted interviews, focus groups and systematic observations with children, educators, and clinicians; recruited, trained, and supervised research assistants and associates; reported evaluation findings; and prepared/presented scientific manuscripts and policy papers.
  • 8/08 – 8/09 EVALUATION ANALYST CONSULTANT
    School-Based Health Care Policy Program, W.K. Kellogg Foundation, Battle Creek, Michigan
    Worked with an evaluation team to design an evaluation approach and conduct final data analysis utilizing quantitative and qualitative techniques for an eight state, multi-year project.
  • 7/06 – 8/07 RESEARCH ASSOCIATE CONSULTANT
    Massachusetts Association of School-Based Health Care, Boston, MA
    Provided research design, data collection (including 20 focus groups with billing coordinators, program managers, and clinicians), data analysis, and report writing for special projects pertaining to third-party reimbursement for children and adolescent health care services.
  • 2002 - 2005 TEACHING ASSISTANT/ SECTION LEADER
    Heller Graduate School for Social Policy and Management, Brandeis University, Waltham, MA
    Courses: Management of Health Care Organizations, Leadership and Organizational Behavior, Paradox of Wealth and Poverty
  • 11/02 – 5/04 CHILD ADVOCACY PROJECT COORDINATOR
    Tufts University Center for Children, Medford, MA
    Facilitated and oversaw group process to develop a comprehensive academic initiative and curriculum in children’s advocacy for the university community. Served as teaching assistant for Children’s Advocacy course.
  • 2002 - 2005 ADJUNCT FACULTY
    Eliot Pearson School of Child Development, Tufts University, Medford, MA
    Course: Children's Health

Publications

  • Blinn, A., Carpenter, N., Mandel, L. A New Found Voice: Elementary Age Student Engagement [In] Richardson and Wright (eds.) School-Based Health Care: Advancing Educational Success and Public Health, 2011
  • Mandel, L., Kulig, J. School-Based Female-Specific Substance Use Prevention: Lessons from a Massachusetts Demonstration Project [In] Richardson and Wright (eds.) School-Based Health Care: Advancing Educational Success and Public Health, 2011
  • Mandel, L. Case Contributor to Complex Cases: School Based Health Centers [In] di Gregorio and Davidson (eds) Qualitative Research Design for Software Users. London: Open University Press, 2008
  • Mandel, L. Taking the Guestwork Out of School-Health Interagency Partnerships, Public Health Reports, 123 (6):November/December 2008
  • Mandel, L.A. Doing What It Takes: The Impact Of Organizational Issues On Massachusetts School-Based Health Center Success. Heller School For Social Policy And Management, Brandeis University, May 2007. Ann Arbor: ProQuest/UMI Dissertation Publishers, UMI Number: 3259732
  • Mandel, L., Qazilbash, J. Youth Voices As Change Agents – Moving Beyond The Medical Model In School Based Health Center Practice, Journal of School Health, 75(7): 239 – 242, September 2005

    Published Abstracts:

  • Steeves, M., Mandel, L., Obler, D., Tsipis, J. Perinatal Loss Manifested Through the Lens of the Extended Family Unit, Journal of Genetic Counseling (2012) 21:933
  • Duke, V. Hiller, E. Douglas, J. Mandel, L. Tsipis, J. The Iceberg and the Helix: Investigating the Role of Genetic Testing and Genetic Counselors in the Diagnosis and Management of Celiac Disease, Journal of Genetic Counseling (2012) 21:909
  • Metterville, D.R., Schneider, G. Lincoln, S., Sheehan, M.J., Mandel, L., Zorovic, B., Picker, J., Assessing Fragile X Premutation Carriers’ Knowledge of the Premutation Phenotype, Journal of Genetic Counseling: 18(6), December 2009 Lee, S. Coppinger, J. DeChene, E. LaGrave, D. Mandel, L. Sheidley, B. Genetic Counseling Perspectives on Prenatal Array CGH Testing, Journal of Genetic Counseling: 18(6), December 2009
  • Gaonkar, S. Lipinski, S. Douglas, J. Reinhard, A. Sheehan, M. Mandel, L. Tsipis, J. Challenges in Counseling for Rare Chromosome
  • Conditions: Genetic Counselors' Perspectives, Journal of Genetic Counseling: 18(6), December 2009
  • Kulig, .J, Mandel, L., Ruthazer, R, Stone, D, School Based Substance Use Prevention for Female Students, Journal of Adolescent Health, 29(2): 115, 2001

Reports/Manuals:

  • Mandel, L., Williams, K., Mills, J., Moldow, E, et. al. Massachusetts Coalition of School-Based Health Centers, School-Based Health Policy Program Capstone Evaluation submitted to the W.K. Kellogg Foundation, 2010
  • Zimmerman, J., Campisteguy, M., Mandel, L., Weymouth, J., Program Evaluation -School-Based Health Care Policy Program: The Journey from 2004 to 2008, W.K. Kellogg Foundation, 2009, http://www.schoolbasedhealthcare.org/wp-content/uploads/2011/05/SBHCPP-Journey-from-2004-2008-report.pdf
  • Mandel, L. Blinn, A., Gall, G., Billing Matters in Massachusetts School-Based Health Centers. Field Action Report, Massachusetts Coalition of School-Based Health Centers, 2007
  • Stone, D., Ruthazer, R., Mandel, L., Kulig, J., The Young Women’s Health Initiative at Boston High School, Evaluation Report, Center for Substance Abuse Prevention, 2000
  • Garcia, T., Mandel, L., (eds), Let's Talk About Living Healthy, Training Manual and Tips Cards for Parents of Adolescents, Teachers, and Health Care Providers, New England Medical Center and Education Development Center, 2000

Scholarly Presentations

  • Using Qualitative Software- Introduction to NVivo 9 and Atlas ti 7, L. Mandel, guest lecturer for Qualitative Methods for Global Health Research course at Harvard University Medical School, Fall 2012
  • Through the Eyes of Older Adults: Using Photovoice to Understand Volunteers, L.Man and L. Mandel, Poster presented at 2012 American Evaluators Association Annual Meeting, Minneapolis, Minnesota
  • The Role of School-Based Health Centers in Addressing School Dropout: A Content Analysis, Leslie A. Mandel, Kym Williams, Antonia Blinn, Nancy Carpenter, Poster Session at 2010 American Public Health Association Meeting – Healthy Schools: Advocacy and Involvement, School-Health Unit, Denver, CO
  • Capturing the Public Health Impact of the School-Based Health Center Model in Massachusetts, L.Mandel, J.Northrup, R.Aird, Workshop presented at 2010 Meeting of National Assembly on School-Based Health Care, Washington, DC
  • Using Qualitative Software to Manage Projects and Conduct Data Analysis, L. Mandel, guest lecturer for Applied Qualitative Research Course, Heller School for Social Policy and Management, Brandeis University, Spring 2010
  • Physicians and School-Based Health Centers, L.Mandel, R. Aird, J. Northrup. Lecture and Case Presentation/Discussion to Pediatric Residents, Boston Combined Program in Pediatrics Boston Medical Center and Children’s Hospital Boston, Boston, MA 2009 Utilizing Logic Models for Program Planning, L. Mandel and L. Man, Presentation to Center for Community Health Education Research and Service, Inc., Boston, MA, 2009
  • How Can Schools Have A Positive Impact On Children’s Health? School-Based Health Centers, L. Mandel, panel presentation for The Intersection of Health and Education: Judy’s Workshop, Heller School for Health Policy and Management, Brandeis University, Waltham, MA, 2009
  • Doing What It Takes To Make School-Based Health Centers Succeed, L. Mandel presentation to superintendent, school principals, and other school system administrative staff in Springfield, Massachusetts, 2009
  • Doing What It Takes To Make School-Based Health Centers Succeed, L. Mandel presentation to superintendent, school principals, and other school system administrative staff in Lawrence, Massachusetts, 2008
  • School-Based Health Center Research and Evaluation Design and Methodology, L. Mandel, D. Meyers, G. Gall, Pre-conference session for National Assembly on School-Based Health Care Annual Meeting, Los Angeles, CA. 2008
  • Job Recruitment and Retention Among School-Based Health Center Clinicians: Results of a Study. L. Mandel, Workshop for Third Annual Massachusetts School-Based Health Center Sponsoring Agency Meeting, Shrewsbury, MA, 2007
  • No School-Based Health Center Left Behind: Four Case Studies from Massachusetts, L. Mandel, Poster presented at National Assembly on School-Based Health Care Annual Meeting, Washington DC, 2007
  • Massachusetts School-Based Health Centers: At The Crossroads Of Reimbursement, L. Mandel, A. Blinn, E. Hughes, Poster presented at National Assembly on School-Based Health Care Annual Meeting, Washington DC, 2007
  • Taking the Guest-Work Out of School-Health Interagency Partnerships, Mandel, L. Panel presentation at American Public Health Association Annual Meeting, Boston, MA, 2006
  • Why Don’t They Stay A Little Bit Longer? Job retention in the School-Based Health Center Setting, L. Mandel, Workshop presented at National Assembly on School-Based Health Centers Annual Meeting, Portland, Oregon, 2006
  • Can We Talk? Exploring Communication Patterns as One Secret Ingredient to Building Successful School-Based Health Centers, L. Mandel., Workshop presented at National Assembly on School-Based Health Centers Annual Meeting, Portland, Oregon, 2006

BOARDS/COMMITTEES:

  • Thesis Committee Member, Department of Biological Sciences, Program in Genetic Counseling, Graduate School of Arts and Sciences, Brandeis University, Waltham, MA. 2011-2012, Methodologist for: Steeves, M.A. Perinatal Loss Manifested Through the Lens of the Extended Family Unit: A Narrative Analysis.
  • National Assembly on School Based Health Centers - Evaluation and Quality Panel 2005 –present, Co-chair, Evaluation and Quality Panel 2007 - 2009

MEMBERSHIPS IN PROFESSIONAL & SCIENTIFIC SOCIETIES AND OTHER PROFESSIONAL ACTIVITIES

Membership

  • American Evaluation Association, 2008 - present
  • American Public Health Association, 1987 - present
  • American School Health Association, 2001 - present
  • National Assembly on School Based Health Centers, 1995-present

Peer Review of Abstracts for National Conferences 

  • National Assembly on School-Based Health Care, Evaluation and Quality Research Abstract Review, 2005 – 2011
  • American School Health Association, 2009, 2010, 2011, 2012
  • American Public Health Association, School-Health Education Section, 2009, 2010, 2011, 2012
  • American Evaluation Association, Organizational Capacity Section, 2010, 2011, 2012