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Community Standards

Updates to community standards will reflect COVID-19 rules and restrictions. Students should refer to the Pine Manor College Student Handbook to read and be familiar with all addendum to the student handbook.

Student Success

In line with PMC’s student success model, before classes begin, every student will hear from their Student Success Coach to discuss and secure
access to:

  • Food and shelter
  • Broadband internet
  • Private computer access with a writing program such as Google Drive or Microsoft Word.
  • Class materials
  • Students’ work schedules
  • Students’ class schedules
  • Traveling to campus

Students will continue to work with their Student Success Coaches through virtual platforms and text-messaging/phone.

Students should reach out to their Student Success Coach throughout the semester if/when:

  • Feeling ill
  • Falling behind in classes
  • Personal obstacles prohibit student success
  • Access to quiet space, technology, WiFi is compromised/unavailable
  • They want to talk, need advice, want to hear about Perry or Cowboy.
  • If students test positive for COVID-19

Students should expect to hear from their Student Success Coach weekly for a check-in.

Student Success will continue programming and small group meetings through virtual platforms.

Athletics and Recreation

The gym will be open on a limited basis following strict CDC regulations and guidelines.

Dining Services

Dining services will be available to all community members. Seating is reduced in the dining hall for physical distancing. If available, students have the option to eat in the dining hall or take their meals to-go back to their rooms or other physically distanced spaces.

Hours will be as follows:

Monday – Thursday:

  • Breakfast: 7:30 AM – 9:00 AM
  • Lunch: 11:30 AM – 1:30 PM
  • Dinner: 5:30 PM – 7:30 PM


  • Breakfast: 7:30 AM – 9:00 AM
  • Lunch: 11:30 AM – 1:30 PM
  • Dinner: 5:30 PM – 7:00 PM

Saturday & Sunday (as well as major holidays):

  • Brunch: 11:30 AM – 1:00 PM
  • Dinner: 5:30 PM – 7:00 PM

Shuttle Services

Shuttles will be available to students. There will be two shuttles completing different routes. They will be as follows:

Shuttle 1 – PMC > Chestnut Hill MBTA > Star Market > Chestnut Hill Mall > PMC

Shuttle 2 – PMC > Shops along route 9 > BC Gasson Hall Bus Stop > BC Conte Forum > BC McElroy Bus Stop > PMC


Community Safety Protocols


Physical Distancing and Safety

When community members are on campus, they should always remain 6 feet apart from each other.

Where applicable, community members should use the respective marked doors for entering/exiting buildings and always stay to the right side on staircases and sidewalks.

All doors that can be propped open, should remain propped open to avoid touching doorknobs.

Windows should be opened as weather permits to enhance ventilation.

Building entrances will have hand sanitizer stations.

Only one person should be in the Student Center elevator at any given time.

Meetings, Conference Rooms, Office Hours, and Social Spaces

All employees/departments are responsible for cleaning/disinfecting of individual work areas, keyboards, telephones, copiers, kitchens and other office areas. Additionally, the meeting organizer is responsible for disinfecting conference rooms at the start and end of any meeting. Departments will be provided with an initial stock of cleaning supplies and are responsible for maintaining an adequate stock of these supplies by ordering on-line through W.B. Mason.

Meetings:  Business meetings, both on and off campus, should be conducted electronically/ virtually whenever possible. If a meeting cannot be conducted virtually, participants must be limited to 10 or fewer, space should enable required physical distancing, and all participants must wear a mask or face covering.

Open Office Environments:  Open and shared office environments were reconfigured to ensure required physical distancing in accordance with state guidelines.

Meals and Break Rooms:  When eating meals on campus, staff and faculty are encouraged to eat in the dining hall, take food back to their office area, or eat outside if possible. Eating and gathering are prohibited in break rooms. Staff and faculty are reminded to wash their hands before and after eating, and to disinfect table surfaces, refrigerator handles, and coffee makers when done using a common area.

Shared Items and Equipment:  Shared items (e.g., printers, copiers, shared workstations, shared kitchen equipment, etc.) are expected to be cleaned before and after use by employees using provided cleaning materials.  Equipment assigned to individual staff and faculty should not be shared with others. Equipment includes, but is not limited to, keyboards, computers, phones, and tools.

Offices and Office Hours 

It is strongly recommended that all office meetings occur over a virtual platform.

Department supervisors/teams should promote virtual office hours and clearly publicize how people can make appointments with member of their team members.

Offices will be labeled with signage for room capacity. It is important to follow guidelines for office space capacity.

All offices will have hand sanitizer.

Employees desks should be positioned to allow 6 feet of space between the employee when sitting at the desk and any visitor who may enter their office.

Employees who are in offices with 6 feet of space should mark off 6 feet of space from the employee’s desk, with a sticker or other clear means of identification.

Employees who are in offices that do not have 6 feet of space should schedule and conduct appointments virtually given physical space limitations within the office.

Employees are responsible for wiping down their offices with disinfectant.

Offices and departments should publish their physical office hours on their office doors, on the web, and other appropriate locations to enhance effective communication.

Hygiene and Cleaning
C&W Housekeeping will regularly clean and disinfect the campus’s public areas and meeting spaces using cleaning products approved by the CDC each day; the closed buildings/rooms on campus will not be regularly cleaned.

Community members should wash their hands frequently, especially when coming in from outside, if they touch someone else, or if they touch shared objects (e.g., doorknobs, pens).

Employees should keep anti-bacterial hand sanitizer in their offices and classrooms.

Employees should wipe down meeting tables, chairs, and shared office supplies (e.g., photocopier) after use with sanitizing wipes/products.

If someone on campus tests positive for COVID-19, all areas the person frequented in the past 48 hours will receive a deep cleaning. This cleaning may require buildings close until the cleaning occurs.


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